Langevin's Train-the-Trainer Blog

4 Key Steps to Mastering Your Influencing Skills

Posted by Langevin Team on 5/13/19 8:00 AM


Photo by: Rawpixel via Pixabay

We often hear that it’s difficult to get what you want and to persuade others to want what you want. Yes, it can be a challenge depending on the scope of the situation and your role, but it’s not impossible. We often fail because we are simply “winging it” and have not thought things through or developed a plan. A wise business professional understands how important it is to have a strategy in order to be persuasive and convincing. A big part of that strategy is understanding the power of influence. In our workshop, How to Influence People and Events, as well as our Certified Performance Consultant program, we focus on four key steps to mastering your influencing skills.

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Topics: managing training, performance consulting, influencing skills

How to Use the “Five Whys” Technique in Performance Consulting

Posted by Marsha Weisleder on 2/6/17 8:00 AM



Oh, to be able to solve a problem! Not always an easy task, yet probably one of the most valued in your organization. I'm sure we've all heard this phrase before, "Don't come to me with a problem, come with the solution." So, where do we start? As change agents within our organizations, it’s up to us to ask questions and present possible solutions to performance gaps.

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Topics: performance consulting

Training vs. Performance Consulting

Posted by Melissa Grey Satterfield on 7/20/15 4:00 AM


Photo by: Rawpixel via Pixabay

I recently gave my business card to someone who questioned my title. She knew I was in the training industry, but didn’t know the details of my job. I realized she wasn’t questioning my abilities, as much as what the title meant. The title I’m referring to is, “Performance Consultant.” What ensued was a quick, down-and-dirty, five-minute explanation of the performance consultant role, and how it’s both different and similar to a traditional training role. They both begin with a job performance need, usually in the form of a request for training. Something’s wrong, and someone’s got to fix it. Performance consultants use a systematic approach to evaluate employee job performance, and then recommend the appropriate solution.

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Topics: performance consulting

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