Have you ever wondered what your training style is and where it came from? Do you like presenting most of the material in the course or do you prefer when participants direct their own learning? Do you like controlling discussions or prefer listening to what others have to say?
I recently had a lengthy discussion with a client regarding the purpose of an agenda and what should be included. The client did not understand its purpose or value and consequently had not been using an agenda in her training programs. This blog will highlight some of the key points discussed with the client and why I think they are important.
Do you know the real power of your voice? Actors know it, broadcasters know it, singers know it, and trainers should know it, too! I came from a theater arts background before I entered the training profession and I quickly learned how necessary a powerful voice is. I was taught how to project my voice on stage so that even the person sitting in the very last row could hear me! My theater directors and coaches taught me to breathe deeply and throw my words out like I was throwing an object out at my audience. Over time, and with consistent practice, I was able to project almost effortlessly.
When running a facilitated session we would like to think that common sense and good manners would prevail. This is not always the case. Sometimes in facilitated sessions, particularly those sessions dealing with contentious issues, participants can let their emotions get the better of them. In these situations it is a good practice to develop ground rules.
Developing rapport with learners and establishing a good learning climate can make or break your sessions; these are key facilitation skills for instructors and facilitators. Learners need to feel welcome, safe, comfortable, and understood in our classes. We also strive to build cohesiveness amongst the group. All good facilitators know that learner relationships are just as important as course content.