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Langevin's Train-the-Trainer Blog

How to Deal with Participants Who Deliberately Disrupt or Sabotage Training

Posted by James Summers on 1/22/18 8:00 AM

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Photo by: CloudVisual on Unsplash

As trainers, we know there are many things that have the potential to throw us off our focus during training. These things can include equipment failure, stumbling through a facilitated activity, or the most common and challenging obstacle, the disruptive learner.

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Tags: difficult participants

Solutions for Dealing with Difficult Learner Behaviors

Posted by Langevin Team on 11/27/17 8:00 AM

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Photo by: Gerd Altmann via Pixabay

If you’ve been in training for any length of time, you know the motivation and attitude of your learners can make or break a training session. As trainers, it is our duty to make training a positive and safe experience for our learners. This can be challenging when the attitude of a small minority dictates the temperature of the entire room. It’s important that you know how to quickly recognize the unmotivated learner so you can win her over before you lose control of the entire class.

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Tags: difficult participants

5 Reasons to Deal with Difficult Learners Quickly

Posted by Lynne Koltookian on 10/2/17 8:00 AM

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Photo by: Deutsch via Pixabay

Nobody likes conflict. In fact, there’s lots of training available on how to avoid it, how to deal with it, and how to manage it. Conflict can even happen in our training sessions. Trainers often refer to this challenge as “managing difficult learners.” It’s not the learners themselves that are difficult, it’s their behavior. Difficult behaviors can manifest in many ways, including side bar conversations, inappropriate questions, ill-timed electronics usage, and late arrivals.

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Tags: difficult participants

Why We Should Avoid Labeling Learners

Posted by Lynne Koltookian on 4/27/15 4:00 AM

While waiting in the security line at the airport last week, I saw a special line for TSA pre-check passengers and a different line for regular passengers. I proceeded to my gate and saw two more options: a line for first-class, frequent flyers and another line for general boarding passengers. I boarded my aircraft and thought about the many seating options I could have selected. My choices included first-class seats, preferred seating seats, extra-room seats, and economy seats. Gee, so many labels for so many options! We are a society of labels. We label people, places, and things.

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Tags: difficult participants

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Our very own world-class course leaders share their experiences, tips, best practices, and expertise on virtual training, instructional design, needs analysis, e-learning, delivery, evaluation, presentation skills, facilitation, and much more!

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