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Langevin's Train-the-Trainer Blog

How to Deal with Participants Who Deliberately Disrupt or Sabotage Training

Posted by James Summers on 1/22/18 8:00 AM


Photo by: CloudVisual on Unsplash

As trainers, we know there are many things that have the potential to throw us off our focus during training. These things can include equipment failure, stumbling through a facilitated activity, or the most common and challenging obstacle, the disruptive learner.

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Tags: difficult participants

Solutions for Dealing with Difficult Learner Behaviors

Posted by Langevin Team on 11/27/17 8:00 AM


Photo by: Gerd Altmann via Pixabay

If you’ve been in training for any length of time, you know the motivation and attitude of your learners can make or break a training session. As trainers, it is our duty to make training a positive and safe experience for our learners. This can be challenging when the attitude of a small minority dictates the temperature of the entire room. It’s important that you know how to quickly recognize the unmotivated learner so you can win her over before you lose control of the entire class.

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Tags: difficult participants

5 Reasons to Deal with Difficult Learners Quickly

Posted by Lynne Koltookian on 10/2/17 8:00 AM


Photo by: Deutsch via Pixabay

Nobody likes conflict. In fact, there’s lots of training available on how to avoid it, how to deal with it, and how to manage it. Conflict can even happen in our training sessions. Trainers often refer to this challenge as “managing difficult learners.” It’s not the learners themselves that are difficult, it’s their behavior. Difficult behaviors can manifest in many ways, including side bar conversations, inappropriate questions, ill-timed electronics usage, and late arrivals.

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Tags: difficult participants

Why We Should Avoid Labeling Learners

Posted by Lynne Koltookian on 4/27/15 4:00 AM

While waiting in the security line at the airport last week, I saw a special line for TSA pre-check passengers and a different line for regular passengers. I proceeded to my gate and saw two more options: a line for first-class, frequent flyers and another line for general boarding passengers. I boarded my aircraft and thought about the many seating options I could have selected. My choices included first-class seats, preferred seating seats, extra-room seats, and economy seats. Gee, so many labels for so many options! We are a society of labels. We label people, places, and things.

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Tags: difficult participants

6 Simple Steps to Deal with Difficult Participants

Posted by Marsha Weisleder on 12/1/14 3:00 AM



Let’s face it, no one likes it AND it’s the hardest part of our job. We all have our own “war stories” that we love to share. So, what am I referring to? Of course, it’s how to deal with difficult participants. No fear, my fellow trainers. Here are six simple steps to deal with any difficult participant or behavior. I promise this model will set you up for success and keep your sessions running smoothly. You can learn about them and so much more in our Instructional Techniques for New Instructors workshop.

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Tags: difficult participants, instructional techniques

5 Tried-and-True Instructional Techniques

Posted by Lynne Koltookian on 4/24/14 4:00 AM


Source: Pixabay

We all take risks every day. We drive our cars on the highway, invest in the stock market, and ski down mountains. Do you take risks in the classroom to facilitate learning?

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Tags: difficult participants, instructional techniques, tips-for-trainers

Instructional Techniques: 5 Tips for Successful Training

Posted by Linda Carole Pierce on 4/21/14 4:00 AM

As a trainer, I have had the honor of frequently witnessing groups come together as strangers and evolve to become a support group for one another well after the training has been completed. My heart smiles when I open my email a week or two following a training program and discover that participants are chatting with one another regarding their key learnings from the course but, more importantly, how they are applying the skills in their workplace. Unfortunately, we sometimes hear the opposite. Participants attend a training program, return to work, put out fires, and resort to old habits with very little motivation, reinforcement, or accountability. This is why it is always a breath of fresh air to witness learners who are excited about learning new skills, and are motivating and supporting one another to implement the tools back on the job.

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Tags: difficult participants, instructional techniques, instructor-led training

How to Increase Participant Motivation

Posted by Jeff Welch on 4/17/14 4:00 AM



Let’s face it, not all participants come to training motivated to learn. Whether they are “prisoners” forced to attend a course or simply just not interested in the subject-matter, it’s likely that you’ll encounter an unmotivated participant a time or two in your training career.

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Tags: difficult participants, instructional techniques, instructor-led training

5 Instructional Techniques for Building Climate and Rapport

Posted by Steve Flanagan on 3/24/14 4:00 AM

Colourful Round Table People Looking Up.jpg
When participants first arrive at a course, they have doubts, concerns, and fears. Many don’t know what to expect or even why they are there. It is critical that instructors work hard to build climate and rapport to help participants feel connected and as comfortable as possible, as soon as possible.

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Tags: difficult participants, instructional techniques, tips-for-trainers

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Our very own world-class course leaders share their experiences, tips, best practices, and expertise on virtual training, instructional design, needs analysis, e-learning, delivery, evaluation, presentation skills, facilitation, and much more!

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