Preparing for the virtual classroom (synchronous training) is critical for a virtual trainer. Failing to consider all that could happen could mean an unsuccessful session. Sure, there are the obvious things that need to be done, such as checking that your computer is plugged in, the internet connection is wired and reliable, and you have thorough knowledge of your virtual platform and content.
Here are five additional tasks you can complete so you are not caught off guard when facilitating a virtual classroom session:
1) Make sure any scheduled updates, automatic syncing, and virus scans are delayed for the duration of the virtual session, including the hour before and after training. Auto-scheduled tasks can slow down your computer and may interfere with your virtual session.
2) Turn off any pop-up blockers and firewalls as they can affect your ability to share files, screens, and applications in your synchronous training session.
3) Verify there are no heavy bandwidth devices or users sharing the same connection. For example, if you are leading a virtual classroom session from home, make sure no one is downloading a movie on another computer.
4) Make sure your cell phone and other electronic devices are far enough away from your computer to avoid causing interference. A cell phone too close to your computer can produce a “buzzing” sound in the virtual classroom audio.
5) Use a second “side-kick” computer to log on as a guest. This allows you to see what the participants see, and aids in troubleshooting.
Well, these are five practical tips for success in the virtual classroom. These tips might not be as obvious, but they are simple. Keep these tips in mind when you prepare for your next synchronous training session.
Steve has been a course leader with Langevin since 2000. He completed a Bachelor of Arts degree in Physical Education and dreamed of being a pro soccer player. Steve translated his love of soccer and physical performance to the corporate sector and became a trainer. He’s had the pleasure of training within the government, large corporations, and as an independent consultant. Outside of training, Steve’s two biggest passions are his family and guitars, which he collects and plays!