Are you interested in getting a refresher on some leadership skills that most of us already possess but often overlook? Then you have come to the right place!
I want to discuss three leadership skills that can have a tremendous impact on both your department and organization’s bottom-line. Besides, who can’t benefit from a little review?We have all heard the infamous phrase that employees do not leave a company, but they leave their boss. Creating an engaging work environment falls, to a great extent, on the shoulders of management. And that includes training managers! So, let’s talk about the following three leadership skills that can lead to increased staff productivity and retention.
Communicate. Maintaining constant open and honest communication with your staff keeps them informed about corporate goals, department missions and values, and how their performance matches up. Keeping the channels of communication open will also create a safer environment that will challenge them to remain accountable.
When people are aware of their occasional poor decisions and actions, are not wasting their energy covering it up, or blaming others, then real growth occurs. Accountability leads to growth, resulting in increased productivity.
Listen. Make a conscious effort to practice active listening. Listening to your staff’s issues, concerns, and frustrations creates a safer environment where solutions can be examined. Creating such an accountable environment leads to increased productivity.
Coach/mentor. Here comes the best part! Once you have created a safe and engaged work environment, coaching/mentoring becomes a natural transition. Holding people accountable for corporate results requires a leader who is a great communicator and listener. With an engaging environment, your staff will be more willing to take a risk to change their actions.
Increased productivity requires training managers, or any manager for that matter, to communicate, listen, and coach consistently and effectively, all of which lead to a more engaged and accountable organization.