More and more instructors are finding themselves having all, a significant number of, or sometimes just a few participants in their classrooms who were not raised with English as their primary language. How do you connect with this audience?
Langevin's Train-the-Trainer Blog
Table changes—it’s a trainer thing, right? You’ve likely experienced them frequently in workshops you’ve instructed or attended. Table changes are an important instructional technique to have in your toolbox. Let’s take a look at the fundamentals of table changes:
Picture yourself running into a participant who says, “Thanks so much for that last workshop. We adopted the process you covered in our department and it works like a charm.” The only problem with this scenario is that it doesn’t happen often enough. When an organization pays for training, what they’re really paying for is improved performance. If what happens in the training doesn’t transfer back to the workplace, people are not getting what they’ve paid for.
I often train in a hotel banquet room where the staff is professional and does a great job with room set-up, but as a trainer, I love to tweak. Fortunately, banquet staff graciously put up with my idiosyncrasies! Here are a few things I’ve learned to do the evening before training to stage a professional, yet comfortable, room for my class:
Topics: instructor-led training
If you have any spare time to allocate at a training conference, schedule a session that examines how the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) instructional design model is now considered irrelevant. Oh, and that topic works well for books, magazine articles, and yes, even blogs.
Topics: instructional design
“It’s obvious!” Well, no, it’s not. At least that’s what most of us in the training world have found. The old saying, “One man’s ‘Duh’ is another man’s ‘Huh?’” comes to mind when considering general housekeeping rules for classroom training.
Topics: instructor-led training
A training needs analysis (TNA) is an often misunderstood and underused tool of a training department.
Of course, you don’t always have to conduct a TNA. If something is brand new, mission critical and non-intuitive, the need for training is obvious. Additionally, if training is mandated by law or executive direction, the decision making has been done.
Adult learners tend to be competitive. Fantasy football is a topic of water cooler and on-line conversations. March madness is popular for a reason. Reality shows like Hollywood Housewives or Survivor, where the personalities are constantly trying to “one up” each other, have wide followings. Regardless of gender, most adults seem to enjoy competition. While there are people who would prefer not to play games, most will enjoy a game as an occasional break and, generally, all will see the value of it if it is content related.
Topics: instructional techniques
In the world of training, what do you have without management support?
Most of us would answer quite correctly, “Nothing.” This is especially true if the management you’re talking about is first-line supervisory management, the person your learners report to. You can be as persuasive as possible in the classroom, but if the words we have all heard (“Yeah, that’s what they said in training, but let me show you how we do it here.”) are spoken by the person who manages your learners, I know which way they’ll go.