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Langevin's Train-the-Trainer Blog

Madonna Wagner

Madonna has been a course leader with Langevin since 2016. She holds a degree in both Social Psychology and Leadership Management. For Madonna, nothing is more important than getting clients to a place where training clicks for them on a personal level. Outside of the classroom, Madonna has a strong presence within her community, working with agencies and business leaders to develop scholarships and programs to mitigate challenges often found in urban schools and communities. She’s also involved with organizations that help improve the quality of life of veterans.
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Recent Posts

Solutions for Dealing with Difficult Learner Behaviors

Posted by Madonna Wagner on 11/27/17 8:00 AM

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Photo by: Gerd Altmann via Pixabay

If you’ve been in training for any length of time, you know the motivation and attitude of your learners can make or break a training session. As trainers, it is our duty to make training a positive and safe experience for our learners. This can be challenging when the attitude of a small minority dictates the temperature of the entire room. It’s important that you know how to quickly recognize the unmotivated learner so you can win her over before you lose control of the entire class.

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4 Ways to Keep Your Learners Enthusiastic and Engaged

Posted by Madonna Wagner on 9/11/17 8:00 AM

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Photo by: Carlos Pereyra via Pixabay

“Boy, Am I Enthusiastic!” This is the chant we had learners recite, every hour, on the hour, when I was an instructor at a recruiting school years ago. It was torturous to get our adult learners to sit in a class for eight hours a day, six weeks straight. But this was one of the tools we used to keep them engaged. We threw balls when we wanted someone to answer a question and we had all manner of toys that we used to prove a point, mock an incorrect answer, and point out the class snoozer. Looking back, I now recognize that in our effort to make the curriculum “fun” and “engaging,” we did many things wrong.

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5 Steps for Tackling Training Requests

Posted by Madonna Wagner on 7/17/17 8:00 AM

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If you work in a training department, then you’re familiar with urgent requests from management stating their department has a deficiency "only training can solve." This type of request usually ends with "NOW!"  So, how can you slow down the process long enough to ask them, “Why Training?” and “Why now?” 

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5 Tips to Be Your Personal Best in Your Training Sessions

Posted by Madonna Wagner on 2/27/17 8:00 AM

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Today is the big day! You’re a master trainer and have done everything to set this training program up for success. You’ve prepared your room, set the atmosphere, set up your flip charts, queued your slides, and run through every possible hypothetical in your head. Your game face is on, and your enthusiasm is turned up to high!

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About this Blog

Our very own world-class course leaders share their experiences, tips, best practices, and expertise on virtual training, instructional design, needs analysis, e-learning, delivery, evaluation, presentation skills, facilitation, and much more!

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