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Langevin's Train-the-Trainer Blog

Linda Carole Pierce

Linda has been a course leader with Langevin since 2005. She graduated from New York University with a degree in Organizational Behavior and Communication. She’s also had the privilege of teaching at NYU’s Gallatin Division in the area of Theatre and Education. Linda began her career facilitating conflict resolution and coexistence workshops for diverse groups, and running workshops in the Middle East and South Africa, as well as facilitating social issues workshops for young people in the NYC school system. Linda believes learning works best when it is student-centered, experiential, interactive, and fun. Outside of the classroom, you’ll find Linda at the theatre, either as an audience member or actor, or spending quality time with her family and friends.

Recent Posts

Managing Conflict in Training

Posted by Linda Carole Pierce on 8/27/18 8:00 AM

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Photo by: Hans Braxmeier via Pixabay

I often ask participants to share their first thought when they think of conflict. Most often, the responses are negative. I follow up by asking, “How often do we deal with conflict?” Eventually, we reach the conclusion that conflict is a daily occurrence and a natural part of our lives. As we move away from all the negative aspects of conflict, we discuss the benefits and how ultimately it helps us to grow. Unfortunately, many people are uncomfortable dealing with conflict and prefer to avoid it. Skilled facilitators must be prepared to deal with conflicts that inevitably occur in any type of group or life situation. It helps to develop and master a healthy response to conflict when it shows up.

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Tags: instructional techniques, facilitation skills

4 Tips for Instructor Warm-Up Activities

Posted by Linda Carole Pierce on 6/25/18 8:00 AM

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Source: Pixabay

It’s very important that instructors engage in some type of warm-up activity before going into any teaching situation, regardless of whether it is face-to-face or online.

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Tags: instructor-led training, warm-up activites

How to Navigate the Political Landscape as a Training Manager

Posted by Linda Carole Pierce on 4/23/18 8:00 AM

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Photo by: Anastasia Petrova via Stocksnap

Regardless of where you are, or the country you live in, people are often talking about politics—the good, the bad, and the ugly. If that’s not enough, we must also be aware of the politics that occur in the workplace. You can run, but you can’t hide because organizational politics are ever present.

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Tags: managing training, organizational politics

4 Ways to Enhance Active Listening

Posted by Linda Carole Pierce on 2/12/18 8:00 AM

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Source: Pixabay

While watching a popular talk show recently, I noticed the people on the panel were constantly talking over one another. They were all trying to get their point across, and their obvious need was to be heard and to be right. It was clear that no one was listening which, of course, makes the show brand so popular. The brand of constant chatter appears to be a trend throughout many areas in our society, making listening a lost art.

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Tags: instructional techniques, facilitation skills

Building the Training Partnership

Posted by Linda Carole Pierce on 12/4/17 8:00 AM

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Photo by: Malaysia via Pixabay

A major challenge that many training programs face is getting support from management and being a priority within the organization. Being a priority may be obvious to us as trainers, but we shouldn’t assume everyone understands what training truly means or the value we add to the organization. Unfortunately, for some, programs are defined simply by putting up PowerPoint slides and calling it training. We know we learn by doing. This means, as members of the training department, we must become proactive in educating the organization about what training is and what it is not. Building a training partnership will support you in this process.

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Tags: make your training stick

Adding the Creative Connection in Training

Posted by Linda Carole Pierce on 9/18/17 8:00 AM

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Source: Pixabay

One of the biggest complaints I’ve heard about training is that it is dull and boring. This is certainly true in cases with huge data dumps of dry material that are heavy on presentation and have little to no hands-on application. This begs the question, “How can we make it different?” It begins with the understanding of what training is, and what it is not, and then designing performance-based training that is lighter on presentation, with most of the time spent on application. We learn by doing, not just watching! We also need to add a creative connection by infusing fun and variety into our training sessions.

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Tags: making training fun, instructor-led training

4 Techniques to Support Learner Retention

Posted by Linda Carole Pierce on 7/10/17 8:00 AM

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We are constantly bombarded with information these days and the challenge is how to retrieve it when we need it! I recently saw the film “La La Land” and was amused by how often the young lead character could not remember where she parked her car. If you’ve ever parked in a huge mall, parking lot, or sports arena, you may have experienced the awful panic of not being able to remember where you parked!

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Tags: adult learning principles

5 Techniques to Bridge the Generation Gap in Training

Posted by Linda Carole Pierce on 5/8/17 8:00 AM

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According to The Center for Generational Kinetics, the current workforce may include four to five generations depending on the specific workplace. Research suggests that each generation brings with them a specific set of values, ideas, and learning styles. Here are the birth years for each generation:

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Tags: generation gap

5 Instructional Techniques for Minimizing Distractions in Training

Posted by Linda Carole Pierce on 3/6/17 8:00 AM

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We can all relate to the constant chatter and distractions we encounter in our daily lives. One of those necessary distractions that has out-smarted us all, is our smart phone! Just like the American Express commercial says, “Don’t leave home without it.” And we see how everyone is forever connected to their phones.

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Tags: instructional techniques

4 Ways to Positively Influence People and Events

Posted by Linda Carole Pierce on 1/9/17 8:00 AM

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I’m sure you’re aware of the saying “It’s not just what you know, but, who you know!” In todays’ business environment, this saying resonates with high volume. It can be challenging in the workplace to ensure all voices are heard, especially with so many employees working remotely, globally, and with such a variety of ways to communicate.

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Tags: influencing skills

About this Blog

Our very own world-class course leaders share their experiences, tips, best practices, and expertise on virtual training, instructional design, needs analysis, e-learning, delivery, evaluation, presentation skills, facilitation, and much more!

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